1. Information We Collect
When you place an order on Petals Beauty, we collect contact information required to fulfill and deliver your package: your full name, shipping address, Bangladeshi mobile phone number, and optional email address.
2. How We Use Your Data
Your information is solely used to process orders, transmit SMS tracking updates, detect fraud, and provide customer care. We never sell or lease your personal details to third-party telemarketers.
3. Payment & Security Infrastructure
Petals Beauty does not store bank card numbers, debit PINs, or mobile financial service (bKash/Nagad) passwords. All online payments are handled securely through PCI-DSS Level 1 certified gateway partners.
4. Logistics Data Sharing
Your name, delivery address, and phone number are securely shared with our registered courier partners (Steadfast / Pathao) solely for doorstep parcel delivery.