Refunds are granted when an item arrives damaged, defective, or incorrect and a suitable replacement is unavailable, or when an order is cancelled prior to shipment.
Refund Timelines & Channels
bKash / Nagad WalletProcessed within 24 to 48 hours
Credit / Debit CardProcessed within 5 to 7 banking days
Store Credit / VoucherInstant (usable immediately)